Services

Five practices you can hire separately — or in sequence.

Most organizations come to us with one of four problems: our people need new skills, we have a decision to make and no evidence, our workplace is not equitable, or our services are not accessible. Here is what each of those engagements looks like.

  • 01 / Training

    Training & capacity building

    Open-enrolment workshops, custom in-house programs, multi-day institutes, and coached cohorts. Topics span research methods, program evaluation, knowledge mobilization, facilitation, grant writing, data literacy, and inclusive leadership. Delivered on-site, online, or blended.

    Programs, formats and fees →

  • 02 / Consulting

    Consulting & advisory solutions

    Evaluation frameworks and theories of change, rapid evidence reviews, strategy and program design, knowledge mobilization plans, community engagement processes, and funder reporting that stands up to scrutiny.

    Consulting solutions →

  • 03 / EDIA

    EDIA, equity and women's advancement

    Equity assessments and climate surveys, inclusive hiring and promotion practice, EDIA strategy and action plans, bias-interrupting training, and sponsorship programs that move women and equity-deserving staff into senior roles.

    Equity and inclusion work →

  • 04 / Accessibility

    Accessibility services and audits

    WCAG 2.2 conformance audits of websites and applications, AODA and ACA compliance reviews, document and PDF remediation, accessible procurement language, multi-year accessibility plans, and staff training.

    Audits and remediation →

  • 05 / Research

    Applied research & knowledge mobilization

    Community-based and participatory research, needs assessments, rapid syntheses, developmental evaluation, and the open frameworks, toolkits, and briefs we publish for anyone to use at no cost.

    Research and open resources →

Engagement models

Three ways to work with the centre.

Project

A defined scope with a fixed fee and named deliverables — an audit, an evaluation framework, a workshop series. Typically four to sixteen weeks.

Retainer

A set number of advisory days per month for organizations building capability over a year: coaching, reviews, and on-call methods support.

Partnership

Joint applications, co-designed research, and shared delivery with universities, funders, and community organizations. Costs and credit are shared.

People gathered around a table writing and working through material together
Co-design working session
Common questions
What does an engagement cost?

Fees depend on scope, not on your budget line. Workshops start in the low four figures for a half-day in-house session; audits and evaluations are quoted as fixed-fee projects after a free scoping call. Registered charities, grassroots groups, and small community organizations get community rates, and we reserve pro bono capacity each year.

Do you work outside Canada?

Yes. Our training and advisory work is delivered internationally, remotely or on-site, and our open resources are used well beyond Canada. Compliance-specific work — AODA, the Accessible Canada Act — is Canada-focused, though the underlying WCAG standards are international.

Can you work with our existing evaluator or agency?

Often the best arrangement. We are frequently brought in for the methods, the equity lens, or the accessibility layer alongside an incumbent partner, and we are comfortable in a subcontracted role.

Who owns the outputs?

You do. Deliverables are yours, in editable source files. Where a framework or tool has broader value and no confidentiality applies, we ask permission to publish a generalised version openly — with credit to your team.

How quickly can you start?

Scoping calls are usually within a week. Delivery start depends on the practice; audits and short advisory pieces move fastest, custom training programs need four to eight weeks of design lead time.

Sector applications

The same five practices, asked different questions.

Community & non-profit

Proving outcomes to funders without an evaluation department, and building the internal habit of collecting evidence as programs run.

Education

School boards, colleges, and universities: program evaluation, accessible course materials, inclusive hiring, and research capacity for staff.

Public sector

Municipal and provincial programs: evidence reviews before a decision, consultation design, GBA Plus, and statutory accessibility obligations.

Health & social services

Service redesign with the people who use it, developmental evaluation of new models, and accessible patient-facing communication.

Employers

Equity assessments, pay and promotion analysis, sponsorship programs for women, and accessible workplace systems.

Funders & philanthropy

Portfolio-level learning, grantee capacity building, and reporting requirements that produce useful information rather than paperwork.

A facilitator standing and presenting to a small group
Scoping workshop
What you receive

Deliverables, stated before we start.

  • A written scope: question, method, sample, dates, and the decision the work serves.
  • Working sessions with your team, not just a presentation at the end.
  • The main deliverable in editable source format, plus an accessible PDF.
  • A short plain-language summary your board or community can actually read.
  • A measurement note: how you will know, in six months, whether it worked.
Start a conversation

Tell us what you are trying to change.

Most engagements begin with a 30-minute scoping call. Bring the problem, the timeline, and whatever evidence you already have — we will tell you honestly whether we are the right partner, and what a realistic scope looks like.

  • Fixed-fee scopes with deliverables agreed in writing before work starts.
  • Not-for-profit and community rates, plus pro bono capacity each year.
  • Bilingual delivery (English and French) and fully accessible materials.
  • Every engagement leaves behind tools your team can use without us.